Production Case Study

Municipal Verwaltungsassistent

A working demonstration of how private reasoning engines, local embeddings, and structured statutory knowledge transform daily public administration workflows without exposing citizen records to the public cloud.

From Raw Citizen Inquiries to Verifiable Administrative Action

Designed specifically around the daily work of a German municipal Sachbearbeiterin, the system unifies incoming citizen correspondence, case dossiers, building codes (BauGB, BauO Berlin), procurement rules (VgV, UVgO), and civil service regulations (TV-L) into a single responsive workflow. The system computes deterministic threshold checks and uses offline local AI models (Qwen 2.5 14B) for complex synthesis.

01  ·  Operations Center

Administrative Dashboard & Domain Overview

Real-time status across municipal departments (Bauen & Stadtplanung, Öffentliche Beschaffung, Personal & Verwaltung).

Verwaltungsassistent Dashboard with domain statistics and system health
DOMAIN SEGREGATION

Modular knowledge silos for building regulations (BauO), public procurement (VgV/GWB), and HR tariffs (TV-L).

LOCAL ENGINE HEALTH

All database instances, document ingestion pipelines, and Java 21 microservices operate on the local machine.

AUDIT LOGGING

Full tamper-evident access log documenting every query and automated verification step.

02  ·  Citizen Correspondence

Intelligent Citizen E-Mail Analysis & Triage

Automated requirement extraction and document reconciliation for housing allowances (Wohngeld), address changes, and passport requests.

Citizen E-Mail Analysis Interface with document reconciliation
AUTOMATED EVIDENCE CROSS-CHECK

Parses the citizen's unstructured narrative, matches it against mandatory checklist requirements, and highlights missing proofs.

HUMAN-IN-THE-LOOP CONTROL

Nothing is ever sent automatically. The system drafts the next procedural action for administrative review and signature.

03  ·  Knowledge & Regulatory Index

Document Indexing & Semantic Grounding

Direct ingestion of PDF guidelines, administrative circulars, and statutes into localized dense vector indices.

Document Indexing and Management Interface

Documents form the immutable evidence base for all downstream synthesis. When the model provides an answer, every sentence links directly to exact page and paragraph citations from approved guidelines (e.g. info_gewerbe_anmelden.pdf or Fahrerlaubnis-Richtlinien).

04  ·  Sovereign Inference

Local Model Architecture & Ollama Runtime

Transparent configuration of offline generative models, pairwise verifiers, semantic parsers, and embedding dimensions.

Local AI Configuration with Ollama Endpoint and Qwen 2.5 14b model parameters
GENERATOR & PARSER

qwen2.5:14b running locally on localhost:11434 with 300s timeout safeguards.

PAIRWISE VERIFICATION

Secondary verification pass to mathematically validate factual alignment against retrieved ground truth.

SOVEREIGN EMBEDDINGS

nomic-embed-text (768d) vector embeddings generated locally without any cloud API requests.

Interested in deploying a similar system?

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